/* ========================================================
   Central de Atendimento e Monitoramento Cognitivo
   Estilos de Alto Padrão Visual e Alta Densidade de Dados
   ======================================================== */

:root {
  --bg-primary: #090d16;
  --bg-secondary: #0f172a;
  --bg-card: #131c31;
  --bg-card-hover: #18233c;
  --bg-input: #0a0f1d;
  --border-subtle: #1e293b;
  --border-focus: #3b82f6;
  --text-main: #f8fafc;
  --text-muted: #94a3b8;
  --text-subtle: #64748b;
  --accent-blue: #3b82f6;
  --accent-blue-hover: #2563eb;
  --accent-green: #10b981;
  --accent-amber: #f59e0b;
  --accent-rose: #f43f5e;
  --accent-purple: #8b5cf6;
  --radius-sm: 6px;
  --radius-md: 10px;
  --radius-lg: 16px;
  --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.4);
  --shadow-card: 0 4px 20px -2px rgba(0, 0, 0, 0.5);
  --shadow-drawer: -10px 0 30px rgba(0, 0, 0, 0.7);
  --font-stack: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: var(--font-stack);
  background-color: var(--bg-primary);
  color: var(--text-main);
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
  min-height: 100vh;
  overflow-x: hidden;
}

/* ========================================================
   Layout Geral
   ======================================================== */

#app-container {
  display: flex;
  min-height: 100vh;
}

/* Barra Lateral */
.sidebar {
  width: 250px;
  background-color: var(--bg-secondary);
  border-right: 1px solid var(--border-subtle);
  display: flex;
  flex-direction: column;
  flex-shrink: 0;
  transition: width 0.2s ease;
}

.sidebar-header {
  padding: 24px 20px;
  display: flex;
  align-items: center;
  gap: 12px;
  border-bottom: 1px solid var(--border-subtle);
}

.sidebar-brand-icon {
  width: 36px;
  height: 36px;
  border-radius: var(--radius-sm);
  background: linear-gradient(135deg, #3b82f6, #1d4ed8);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 18px;
  color: #fff;
  letter-spacing: -0.5px;
}

.sidebar-brand-title {
  font-size: 15px;
  font-weight: 600;
  letter-spacing: -0.3px;
  color: var(--text-main);
}

.sidebar-nav {
  padding: 20px 12px;
  display: flex;
  flex-direction: column;
  gap: 6px;
  flex-grow: 1;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  color: var(--text-muted);
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
  transition: all 0.15s ease;
  cursor: pointer;
}

.nav-item:hover {
  background-color: var(--bg-card);
  color: var(--text-main);
}

.nav-item.active {
  background-color: rgba(59, 130, 246, 0.15);
  color: #60a5fa;
  font-weight: 600;
  border-left: 3px solid var(--accent-blue);
}

.nav-icon {
  width: 18px;
  height: 18px;
  stroke-width: 2;
}

.sidebar-footer {
  padding: 16px;
  border-top: 1px solid var(--border-subtle);
}

.logout-btn {
  display: flex;
  align-items: center;
  gap: 10px;
  width: 100%;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  background: transparent;
  border: 1px solid var(--border-subtle);
  color: var(--text-subtle);
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  transition: all 0.15s ease;
}

.logout-btn:hover {
  background-color: rgba(244, 63, 94, 0.1);
  color: var(--accent-rose);
  border-color: rgba(244, 63, 94, 0.3);
}

/* Área de Conteúdo Principal */
.main-wrapper {
  flex-grow: 1;
  display: flex;
  flex-direction: column;
  min-width: 0;
  overflow-y: auto;
}

/* Cabeçalho Superior */
.topbar {
  height: 68px;
  background-color: var(--bg-secondary);
  border-bottom: 1px solid var(--border-subtle);
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 28px;
  gap: 16px;
  position: sticky;
  top: 0;
  z-index: 20;
}

.topbar-left {
  display: flex;
  align-items: center;
  gap: 16px;
}

.client-tag {
  font-size: 14px;
  font-weight: 600;
  color: var(--text-main);
  background-color: var(--bg-card);
  padding: 6px 14px;
  border-radius: 9999px;
  border: 1px solid var(--border-subtle);
}

.health-status-badge {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  color: var(--accent-green);
  font-weight: 500;
}

.pulsing-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background-color: var(--accent-green);
  box-shadow: 0 0 8px var(--accent-green);
  animation: pulse-ring 2s infinite ease-in-out;
}

@keyframes pulse-ring {
  0% { transform: scale(0.95); opacity: 0.8; }
  50% { transform: scale(1.3); opacity: 1; }
  100% { transform: scale(0.95); opacity: 0.8; }
}

.topbar-right {
  display: flex;
  align-items: center;
  gap: 12px;
}

/* Seletores Dropdown do Topbar */
.dropdown-control {
  position: relative;
  display: inline-block;
}

.select-clean {
  background-color: var(--bg-card);
  color: var(--text-main);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 8px 14px;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  outline: none;
  transition: border-color 0.15s ease;
  appearance: none;
  -webkit-appearance: none;
  padding-right: 30px;
  background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6 9 12 15 18 9'%3e%3c/polyline%3e%3c/svg%3e");
  background-repeat: no-repeat;
  background-position: right 10px center;
  background-size: 14px;
}

.select-clean:hover, .select-clean:focus {
  border-color: var(--border-focus);
}

/* Área de Páginas */
.content-body {
  padding: 28px;
  max-width: 1400px;
  width: 100%;
  margin: 0 auto;
}

.view-section {
  display: none;
}

.view-section.active {
  display: block;
}

.page-header {
  margin-bottom: 24px;
}

.page-title {
  font-size: 24px;
  font-weight: 700;
  letter-spacing: -0.5px;
  color: var(--text-main);
  margin-bottom: 4px;
}

.page-subtitle {
  font-size: 14px;
  color: var(--text-muted);
}

/* ========================================================
   Cartões de Métricas (KPIs)
   ======================================================== */

.kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}

.kpi-card {
  background-color: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-md);
  padding: 20px;
  transition: transform 0.15s ease, border-color 0.15s ease;
  box-shadow: var(--shadow-sm);
}

.kpi-card:hover {
  border-color: rgba(59, 130, 246, 0.4);
  transform: translateY(-2px);
}

.kpi-label {
  font-size: 13px;
  font-weight: 500;
  color: var(--text-muted);
  margin-bottom: 8px;
}

.kpi-value-row {
  display: flex;
  align-items: baseline;
  gap: 8px;
}

.kpi-value {
  font-size: 28px;
  font-weight: 700;
  letter-spacing: -0.5px;
  color: var(--text-main);
}

.kpi-unit {
  font-size: 13px;
  color: var(--text-subtle);
  font-weight: 500;
}

/* ========================================================
   Seção Comparativa de Plataformas
   ======================================================== */

.comparative-section {
  margin-bottom: 24px;
  background-color: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-md);
  padding: 24px;
}

.comparative-cards-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 16px;
  margin-top: 16px;
}

.channel-comp-card {
  background-color: var(--bg-secondary);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 16px;
}

.channel-comp-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}

.channel-title-tag {
  font-size: 14px;
  font-weight: 600;
  display: flex;
  align-items: center;
  gap: 8px;
}

.comp-metric-row {
  display: flex;
  justify-content: space-between;
  padding: 6px 0;
  border-bottom: 1px solid rgba(255, 255, 255, 0.04);
  font-size: 13px;
}

.comp-metric-row:last-child {
  border-bottom: none;
}

.comp-metric-label {
  color: var(--text-muted);
}

.comp-metric-val {
  font-weight: 600;
  color: var(--text-main);
}

/* ========================================================
   Gráficos e Distribuição
   ======================================================== */

.charts-grid {
  display: grid;
  grid-template-columns: 2fr 1fr;
  gap: 20px;
  margin-bottom: 24px;
}

@media (max-width: 992px) {
  .charts-grid {
    grid-template-columns: 1fr;
  }
}

.chart-card {
  background-color: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-md);
  padding: 24px;
  display: flex;
  flex-direction: column;
}

.chart-header {
  margin-bottom: 16px;
}

.chart-title {
  font-size: 16px;
  font-weight: 600;
  color: var(--text-main);
  margin-bottom: 4px;
}

.chart-subtitle {
  font-size: 13px;
  color: var(--text-muted);
}

.chart-container {
  flex-grow: 1;
  min-height: 220px;
  display: flex;
  align-items: flex-end;
  gap: 12px;
  padding-top: 16px;
}

/* Barras de volume SVG / CSS */
.timeline-bar-col {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
  height: 100%;
  justify-content: flex-end;
}

.timeline-bar-wrapper {
  width: 100%;
  max-width: 44px;
  background-color: rgba(255, 255, 255, 0.05);
  border-radius: 4px 4px 0 0;
  height: 180px;
  display: flex;
  align-items: flex-end;
  position: relative;
  overflow: hidden;
}

.timeline-bar-fill {
  width: 100%;
  background: linear-gradient(180deg, #3b82f6, #1d4ed8);
  border-radius: 4px 4px 0 0;
  transition: height 0.5s ease;
}

.timeline-bar-label {
  font-size: 11px;
  color: var(--text-subtle);
  white-space: nowrap;
}

/* Distribuição de Notas CSAT */
.stars-distribution-list {
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin-top: 8px;
}

.star-dist-row {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: 13px;
}

.star-dist-label {
  width: 60px;
  color: var(--text-muted);
  font-weight: 500;
}

.star-dist-track {
  flex-grow: 1;
  height: 8px;
  background-color: rgba(255, 255, 255, 0.06);
  border-radius: 9999px;
  overflow: hidden;
}

.star-dist-fill {
  height: 100%;
  background-color: var(--accent-amber);
  border-radius: 9999px;
  transition: width 0.5s ease;
}

.star-dist-count {
  width: 40px;
  text-align: right;
  font-weight: 600;
  color: var(--text-main);
  font-size: 12px;
}

/* ========================================================
   Tabelas de Alta Densidade
   ======================================================== */

.table-card {
  background-color: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-md);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
}

.table-toolbar {
  padding: 16px 20px;
  border-bottom: 1px solid var(--border-subtle);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
}

.search-input-box {
  position: relative;
  flex-grow: 1;
  max-width: 450px;
}

.search-input {
  width: 100%;
  background-color: var(--bg-input);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 8px 14px 8px 36px;
  color: var(--text-main);
  font-size: 13px;
  outline: none;
  transition: border-color 0.15s ease;
}

.search-input:focus {
  border-color: var(--border-focus);
}

.search-icon-pos {
  position: absolute;
  left: 12px;
  top: 50%;
  transform: translateY(-50%);
  width: 16px;
  height: 16px;
  color: var(--text-subtle);
}

.table-responsive {
  width: 100%;
  overflow-x: auto;
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  text-align: left;
  font-size: 13px;
}

.data-table th {
  background-color: rgba(15, 23, 42, 0.6);
  color: var(--text-muted);
  font-weight: 600;
  padding: 12px 18px;
  border-bottom: 1px solid var(--border-subtle);
  white-space: nowrap;
}

.data-table td {
  padding: 14px 18px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.04);
  color: var(--text-main);
  vertical-align: middle;
}

.data-table tbody tr {
  transition: background-color 0.12s ease;
}

.data-table tbody tr:hover {
  background-color: var(--bg-card-hover);
}

/* Badges e Pílulas */
.channel-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 9999px;
  font-size: 12px;
  font-weight: 600;
  text-transform: capitalize;
}

.channel-pill.whatsapp {
  background-color: rgba(16, 185, 129, 0.15);
  color: #34d399;
  border: 1px solid rgba(16, 185, 129, 0.3);
}

.channel-pill.telegram {
  background-color: rgba(56, 189, 248, 0.15);
  color: #38bdf8;
  border: 1px solid rgba(56, 189, 248, 0.3);
}

.channel-pill.instagram {
  background-color: rgba(236, 72, 153, 0.15);
  color: #f472b6;
  border: 1px solid rgba(236, 72, 153, 0.3);
}

.score-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-weight: 700;
  font-size: 13px;
  color: var(--accent-amber);
}

.btn-table-action {
  background-color: rgba(59, 130, 246, 0.15);
  color: #93c5fd;
  border: 1px solid rgba(59, 130, 246, 0.3);
  padding: 5px 12px;
  border-radius: var(--radius-sm);
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.15s ease;
}

.btn-table-action:hover {
  background-color: var(--accent-blue);
  color: #fff;
}

/* ========================================================
   Gaveta Lateral (Drawer de Conversa)
   ======================================================== */

.drawer-backdrop {
  position: fixed;
  top: 0;
  left: 0;
  width: 100vw;
  height: 100vh;
  background-color: rgba(0, 0, 0, 0.7);
  backdrop-filter: blur(4px);
  z-index: 99;
  display: none;
  opacity: 0;
  transition: opacity 0.25s ease;
}

.drawer-backdrop.open {
  display: block;
  opacity: 1;
}

.slide-drawer {
  position: fixed;
  top: 0;
  right: 0;
  width: 540px;
  max-width: 92vw;
  height: 100vh;
  background-color: var(--bg-secondary);
  border-left: 1px solid var(--border-subtle);
  box-shadow: var(--shadow-drawer);
  z-index: 100;
  display: flex;
  flex-direction: column;
  transform: translateX(100%);
  transition: transform 0.28s cubic-bezier(0.16, 1, 0.3, 1);
}

.slide-drawer.open {
  transform: translateX(0);
}

.drawer-header {
  padding: 20px 24px;
  border-bottom: 1px solid var(--border-subtle);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.drawer-title {
  font-size: 18px;
  font-weight: 700;
  color: var(--text-main);
}

.drawer-close-btn {
  background: transparent;
  border: none;
  color: var(--text-subtle);
  font-size: 24px;
  line-height: 1;
  cursor: pointer;
  padding: 4px;
  border-radius: 4px;
  transition: color 0.15s ease;
}

.drawer-close-btn:hover {
  color: var(--text-main);
}

.drawer-content {
  flex-grow: 1;
  overflow-y: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.drawer-card {
  background-color: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 16px;
}

.drawer-card-title {
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text-subtle);
  font-weight: 700;
  margin-bottom: 12px;
}

.drawer-meta-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
  font-size: 13px;
}

.meta-label {
  color: var(--text-muted);
}

.meta-val {
  font-weight: 600;
  color: var(--text-main);
}

/* Chat Transcript no Drawer */
.chat-transcript-stream {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.chat-bubble-row {
  display: flex;
  flex-direction: column;
  max-width: 85%;
}

.chat-bubble-row.user {
  align-self: flex-start;
}

.chat-bubble-row.assistant {
  align-self: flex-end;
}

.chat-bubble {
  padding: 12px 16px;
  border-radius: var(--radius-md);
  font-size: 13px;
  line-height: 1.5;
  white-space: pre-wrap;
  word-break: break-word;
}

.chat-bubble-row.user .chat-bubble {
  background-color: var(--bg-card);
  border: 1px solid var(--border-subtle);
  color: var(--text-main);
  border-bottom-left-radius: 2px;
}

.chat-bubble-row.assistant .chat-bubble {
  background: linear-gradient(135deg, rgba(59, 130, 246, 0.2), rgba(37, 99, 235, 0.25));
  border: 1px solid rgba(59, 130, 246, 0.4);
  color: #eff6ff;
  border-bottom-right-radius: 2px;
}

.chat-bubble-meta {
  font-size: 11px;
  color: var(--text-subtle);
  margin-top: 4px;
  padding: 0 4px;
}

/* ========================================================
   Tela de Login (Card Central Minimalista)
   ======================================================== */

.login-page-container {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
  background: radial-gradient(circle at 50% 20%, rgba(30, 58, 138, 0.15) 0%, transparent 60%), var(--bg-primary);
}

.login-card {
  width: 100%;
  max-width: 400px;
  background-color: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-lg);
  padding: 36px 32px;
  box-shadow: 0 10px 40px rgba(0, 0, 0, 0.6);
  text-align: center;
}

.login-badge-icon {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-md);
  background: linear-gradient(135deg, #3b82f6, #1e40af);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 20px;
  box-shadow: 0 4px 14px rgba(59, 130, 246, 0.4);
}

.login-badge-icon svg {
  width: 24px;
  height: 24px;
  stroke: #ffffff;
}

.login-title {
  font-size: 20px;
  font-weight: 700;
  letter-spacing: -0.4px;
  color: var(--text-main);
  margin-bottom: 6px;
}

.login-subtitle {
  font-size: 13px;
  color: var(--text-muted);
  margin-bottom: 28px;
}

.form-group {
  text-align: left;
  margin-bottom: 18px;
}

.form-label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  color: var(--text-muted);
  margin-bottom: 6px;
}

.form-input {
  width: 100%;
  background-color: var(--bg-input);
  border: 1px solid var(--border-subtle);
  border-radius: var(--radius-sm);
  padding: 10px 14px;
  color: var(--text-main);
  font-size: 14px;
  outline: none;
  transition: all 0.15s ease;
}

.form-input:focus {
  border-color: var(--border-focus);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.2);
}

.btn-primary {
  width: 100%;
  background-color: var(--accent-blue);
  color: #fff;
  border: none;
  border-radius: var(--radius-sm);
  padding: 11px 16px;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: background-color 0.15s ease, transform 0.1s ease;
  margin-top: 10px;
}

.btn-primary:hover {
  background-color: var(--accent-blue-hover);
}

.btn-primary:active {
  transform: scale(0.99);
}

.btn-primary:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.login-error-banner {
  background-color: rgba(244, 63, 94, 0.15);
  border: 1px solid rgba(244, 63, 94, 0.3);
  color: #fda4af;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  margin-bottom: 18px;
  display: none;
}